We all need to be coaches in the workplace for the organization to succeed. Here are three suggestions for communicating feedback to increase performance:
1) Feedback Loop
Have a conversation - Ask: "What is one thing you did well? What is one thing you can improve to enhance your performance?"
2) Performance Feedback
After the employee's shift is over, communicate one thing they did well and one area to improve upon that you observed.
3) Direct Feedback
In the moment, pull the person aside and give gentle reminders. Speak from, "Would I hire that behavior?" Treat situations like this as if it were an interview.
Providing feedback is coaching proactively. Feedback is communication with a purpose. Everyone benefits from guidance when improvement and growth is the intention.
Need help Implementing your Plan?
Partner with Coach Scott to increase employee engagement, boost motivation & maximize performance! E-mail Scott to start Growing Forward today!
February 22, 2010
February 15, 2010
Relationship Action Plan
Have you ever wondered if there is a more effective way to network? In Never Eat Alone, Keith Ferrazzi's explains how to build success one relationship at a time:
1) Develop Goals to Fulfill your Mission
Make sure there's a purpose to the goals you set.
"A goal is a dream with a deadline."
2) Connect your Goals to People
Identify the people who can help you get there.
3) Strategize the Best Way to Reach People
Reach out to people who can make a difference in your life and the lives of others.
Make sure there's a purpose to the goals you set.
"A goal is a dream with a deadline."
2) Connect your Goals to People
Identify the people who can help you get there.
3) Strategize the Best Way to Reach People
Reach out to people who can make a difference in your life and the lives of others.
When our relationships are stronger, your business and career is more successful. No one gets ahead in this world without a lot of help. Who you know determines how effectively you can apply what you know. Start creating your Relationship Action Plan today!
Ready to Start Your Relationship Action Plan?
Partner with Coach Scott to achieve your career goals, boost self-confidence and work to your full potential!
Just e-mail Scott and he'll take care of the rest!
Ready to Start Your Relationship Action Plan?
Partner with Coach Scott to achieve your career goals, boost self-confidence and work to your full potential!
Just e-mail Scott and he'll take care of the rest!
February 8, 2010
Undercover Boss
What if your boss spent a day in your shoes? How would this change their perspective on how to run the company? Let's take some great leadership principles from this TV experiment:
Leaders Serve
True leading comes from a heart of service. The higher you are in position; the further you are removed from your customers. Take care of your employees and they will take care of your customers.
Leaders Care
There's nothing more powerful to hear at work than the words "thank you." "People don't care how much you know until they know how much you care." Loyalty is gained through relationship. When you care, performance will take care of itself.
Leaders Change
Transformation happens from the inside out. Personal urgency is a catalyst for organizational change. Corporate culture shifts only when change starts at the top. Growth happens when you seek honest feedback. Innovation is about improving, not maintaining.
Leaders are willing to serve, care and change. These are character traits. Leading others means being in touch with their struggles. Look for opportunities to lead in your company by serving, caring and changing.
Ready to become a Servant Leader?
Partner with Coach Scott to achieve your career goals, boost self-confidence and work to your full potential! Just e-mail Scott and he'll take care of the rest!
Leaders Serve
True leading comes from a heart of service. The higher you are in position; the further you are removed from your customers. Take care of your employees and they will take care of your customers.
Leaders Care
There's nothing more powerful to hear at work than the words "thank you." "People don't care how much you know until they know how much you care." Loyalty is gained through relationship. When you care, performance will take care of itself.
Leaders Change
Transformation happens from the inside out. Personal urgency is a catalyst for organizational change. Corporate culture shifts only when change starts at the top. Growth happens when you seek honest feedback. Innovation is about improving, not maintaining.
Leaders are willing to serve, care and change. These are character traits. Leading others means being in touch with their struggles. Look for opportunities to lead in your company by serving, caring and changing.
Ready to become a Servant Leader?
Partner with Coach Scott to achieve your career goals, boost self-confidence and work to your full potential! Just e-mail Scott and he'll take care of the rest!
February 1, 2010
Take a Hike
This past weekend my wife and I went on a 7.5 mile hike. During our journey, I realized three takeaways that could apply to career development:
Mindset
Before we left, we put on our hiking shoes, comfortable clothes and packed some snacks and water. I knew it was going to be more challenging than other hikes because our previous ones were only 3 miles. Knowing we had a greater destination in mind, it was key to mentally prepare for the challenge.
Partnership
At different points we wanted to stop, but the other person provided encouragement to keep going. If I took this journey alone, it would be easier to quit, but we were able to rely on each other when it got tough and the accountability helped us persevere.
Accomplishment
Once we reached the top, we rested and enjoyed the view from above. There's nothing better than feeling you've climbed a mountain (literally). Even when we were tired, our drive for achievement took us to the top. We looked back on climb and agreed it was worth it.
(even with the soreness that followed)
Taking a hike is very similar to career development. First, you have to prepare your mind for the challenge. Next, create a support system for accountability when times get tough. Lastly, don't stop until you've reached your goal.
Need help taking that first step?
Partner with Coach Scott to achieve your career goals, boost self-confidence and work to your full potential! Just e-mail Scott and he'll take care of the rest!
MindsetBefore we left, we put on our hiking shoes, comfortable clothes and packed some snacks and water. I knew it was going to be more challenging than other hikes because our previous ones were only 3 miles. Knowing we had a greater destination in mind, it was key to mentally prepare for the challenge.
Partnership
At different points we wanted to stop, but the other person provided encouragement to keep going. If I took this journey alone, it would be easier to quit, but we were able to rely on each other when it got tough and the accountability helped us persevere.
Accomplishment
Once we reached the top, we rested and enjoyed the view from above. There's nothing better than feeling you've climbed a mountain (literally). Even when we were tired, our drive for achievement took us to the top. We looked back on climb and agreed it was worth it.
(even with the soreness that followed)
Taking a hike is very similar to career development. First, you have to prepare your mind for the challenge. Next, create a support system for accountability when times get tough. Lastly, don't stop until you've reached your goal.
Need help taking that first step?
Partner with Coach Scott to achieve your career goals, boost self-confidence and work to your full potential! Just e-mail Scott and he'll take care of the rest!
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