February 8, 2010

Undercover Boss

What if your boss spent a day in your shoes? How would this change their perspective on how to run the company? Let's take some great leadership principles from this TV experiment:

Leaders Serve

True leading comes from a heart of service. The higher you are in position; the further you are removed from your customers. Take care of your employees and they will take care of your customers.

Leaders Care
There's nothing more powerful to hear at work than the words "thank you." "People don't care how much you know until they know how much you care." Loyalty is gained through relationship. When you care, performance will take care of itself.

Leaders Change

Transformation happens from the inside out. Personal urgency is a catalyst for organizational change. Corporate culture shifts only when change starts at the top. Growth happens when you seek honest feedback. Innovation is about improving, not maintaining.

Leaders are willing to serve, care and change. These are character traits. Leading others means being in touch with their struggles. Look for opportunities to lead in your company by serving, caring and changing.

Ready to become a Servant Leader?
Partner with Coach Scott to achieve your career goals, boost self-confidence and work to your full potential! Just e-mail Scott and he'll take care of the rest!


  1. I like your tips on leading through caring. Thanks!

  2. You're welcome! Thanks for reading!


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